Terms of Service
Effective from: September 1, 2020
Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website, you confirm your consent with the Terms and Conditions.
Bonus Terms and Conditions is an Amendment to the Terms and Conditions and has the same legal power.
Client (User, Player) is a person who has completed a registration on the Website.
Changes in Terms and Conditions
These Terms and Conditions may be changed by Terms and Conditions
Effective from: April 12, 2022
Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website, you confirm your consent with the Terms and Conditions.
Bonus Terms and Conditions is an Amendment to the Terms and Conditions and has the same legal power.
Client (User, Player) is a person who has completed a registration on the Website.
Changes in Terms and Conditions
These Terms and Conditions may be changed by Operator without notice and remain binding .when such need occurs. We will do our best to notify our players of any significant changes. However, we do recommend all players to revisit this page regularly and check for possible changes.
puravidasports.com accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
puravidasports.com accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the wagers. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.
The Company reserves the right to ask for proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.
Users from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and wager real money : Afghanistan (AF), Algeria (DZ), American Samoa (AS), Angola (AO), Botswana (BW), Burundi (BI), Belgium(BE), Chad (TD), Republic of Cuba (CU), Djibouti (DJ), Equatorial Guinea (GQ), Guam (GU), Guinea.
When such need occurs. We will do our best to notify our players of any significant changes. However, we do recommend all players to revisit this page regularly and check for possible changes.
puravidasports.com and its directors, employees, partners, service providers:
• do not warrant that the software or the Website is/are fit for their purpose;
• do not warrant that the software and Website are free from errors;
• do not warrant that the Website and/or Games will be accessible without interruptions;
• shall not be liable for any loss, costs, expenses, or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or Your participation in the Games.
You hereby agree to fully indemnify and hold harmless puravidasports.com, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims, and liabilities however caused that may arise in relation to your use of the Website or participation in the Games.
You acknowledge that the puravidasports.com shall be the final decision-maker of whether you have violated the sites rules, Terms or Conditions in a manner that results in your suspension or permanent barring from participation in our site.
Each player can create only one (1) personal account. All customer offers are limited to one person, household address, email address, telephone number, same payment account number, IP, and shared computer, e.g. public library or workplace. Cohabitating users are not allowed to wager.
Creating multiple Player Accounts by a single player can lead to termination of all such accounts. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
We reserve the right to make phone calls, send SMS Messages and Emails to the number and email provided in your user account , which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, we reserve the right to not process cashouts. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure.
The Company has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
• participating in any type of collusion with other players
• development of strategies aimed at gaining unfair winnings
• fraudulent actions against other puravidasports.com or payment provider
• creating two or more accounts
• other types of cheating
CONSENT TO RECEIVE SMS MESSAGES,EMAILS AND PHONE CALLS
Registration is binding consent to receive SMS Messages, Emails and Phone Calls.
The company is strictly keeping all AML policies. To protect the Company from any acts of money laundering, the deposited amount has to be wagered at least once before the funds can be withdrawn, whether the player has applied for a bonus or not.
Complaints
You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.
Complaints are handled in the support department and escalated in the organization in case if support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.
If the dispute is not resolved on the customer service level, you can contact any independent body, gaming authority, or the licensing regulator listed on the Website.
In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the site server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.
Site members and players must fund their accounts in order to play or access the real money games.
Each user is responsible (and must pay) any funds owed to puravidasports.com. By registering to our site and its services, players agree that they will pay all the required funds and not make or attempt to deny any payments and/or reverse any transaction. Users that inadvertently reverse payments or play with unconfirmed funds agrees to refund puravidasports.com Sportsbook and cover any losses incurred as result of their actions. We may decide to stop providing services or withhold payments from users and players that have registered and processed certain questionable deposits.
All members must deposit funds on their accounts if they are to wager actively on the site.
The submission of a payout request does not guarantee an approval of the payout.
puravidasports.com does not give any form of credit for the use of its services and games.
puravidasports.com may use alternative means and procedures to verify a player’s identity during a deposit process, as is detailed in our fine print.
Cash outs are reviewed on a daily basis, usually within 24 hours from the moment a request is placed. Once a payment has been approved, the withdrawal request will be finalized based on the selected option for payment.
Before requesting a payment, players need to have their transactions confirmed and cleared.
The minimum amount for a cash-out at puravidasports.com is $20 USD
There’s no maximum payout amount at. puravidasports.com However, for security reasons a maximum amount has been set to the cashier. Players that wish to cashout more than the max allowed should contact Customer Support in order to confirm. Keep in mind that larger amounts, and in case of multiple withdrawals that add up to larger amounts, will require management approval and may be under review for over 24 hrs.
Players are allowed one withdrawal per day. In the case of multiple request on the same day, requests may be cancelled. As part of our security protocol, the Cashier has been setup with weekly and monthly limits, however Support may overwrite those limits in order to accommodate player needs.
puravidasports.com reserves the right to withhold payments from any player or account that is suspected of engaging in fraudulent activities. Fraud, in this clause, included players that have been tagged in any scams, schemes or even those who’ve provided incorrect or false information in their accounts.
puravidasports.com reserves the right to withhold payments from any account that owes funds due to regraded bets. Any owed funds will be collected from the withdrawal amount.
A player’s funds may be forfeited if they are found cheating or is caught using any type of gaming aids or bots, whether it is an additional computer or software or system that bypasses the natural randomness of our system and/or collects data from our servers for analysis during real money play. Any form of syndication or collusion is also not allowed at puravidasports.com Sportsbook and Racebook.
In case of winnings from bonus funds (non-deposit bonuses), a maximum withdrawal amount will apply. If you request a cash-out from bonus winnings, you may only withdraw the maximum allowed and the remaining amount from your winnings relating to the bonus in question will be voided.
We will no longer be held responsible for charges related to Dynamic Currency Conversion (DCC). The DCC charges will now be the sole responsibility of the players and not puravidasports.com.
puravidasports.com transacts entirely with cryptocurrency and its reflected value is wholly independent from other currencies including fiat currencies and alternate cryptocurrencies. Player balances are shown as a unit of USD. puravidasports.com does not recognize market rates in relation to other currencies and is not responsible in any way for perceived losses due to market fluctuation.We require minimum of 2 confirmations on the blockchain before funds will be credited.